Off-peak electricity rates all day from January 18 – February 7, 2022
The Ontario government has set electricity rates at the off-peak rate of 8.2¢/kWh, 24 hours per day from January 18 – February 7, 2022. Eligible households, farms and small businesses will receive this off-peak rate automatically, whether they normally pay time-of-use or tiered rates.
Ontario Business Costs Rebate Program: applications open January 18, 2022
The new Ontario Business Costs Rebate Program to support businesses that are most impacted by public health measures in response to the Omicron variant.
Eligible businesses that are required to close or reduce capacity will receive rebate payments for a portion of the property tax and energy costs they incur while subject to these measures. Eligible businesses required to reduce capacity to 50 per cent, such as smaller retail stores, will receive a rebate payment equivalent to 50 per cent of their costs, while businesses required to close for indoor activities, such as restaurants and gyms, will receive a rebate payment equivalent to 100 per cent of their costs.
Online applications for this program will open January 18, 2022. Payments to eligible businesses will be retroactive to December 19, 2021. Find out more and apply.
Warning – Do not let scammers into your home.
A home visit is NOT required to qualify or apply for the Ontario Electricity Support Program (OESP) or any other OEB-administered energy bill payment assistance program. Do not let strangers into your home. Tips to avoid energy scams: https://bit.ly/317KDiA
Annual Pole Testing being conducted by NBM Engineering
As part of Brantford Power’s asset management plan, we undertake an annual pole testing program. Wood poles can weaken over time due to poor weather conditions, insects and birds. Brantford Power has contracted NBM Engineering to conduct our annual pole testing. You may see NBM’s trucks in your neighbourhood as they conduct the testing. Please be assured that this testing is legitimate and is being conducted on behalf of Brantford Power. If you have any questions or concerns, please contact Brantford Power at 519-751-3522.
Customer Choice
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices . If you want to continue paying TOU prices, no action is required. If you want to switch, you need to complete a Customer Choice Election Form found on our Customer Choice page. If you would like to learn more about your pricing options, visit www.oeb.ca/choice.
We are here for you
Our Customer Care representatives are available to assist you by phone at 519-751-3522, Monday to Friday, 8:30 a.m. to 4:30 a.m. (excluding holidays) or by email at customerservices@brantfordpower.ca
Read more about our response to COVID-19
